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Shipping & Returns

DISCLAIMER: Thelem's place of jurisdiction is Dresden, Germany. The only valid legal language on this website is in German, the pages for which can be viewed on the original, German version of our website. The English translations have only been produced for ease of reading and understanding. 

Shipping & Returns

On average, shipping within Germany is free of cost. In addition, we offer reimbursements for the cost of shipping of returned merchandise. This does not apply to further shipping fees. These include:

Germany: Free shipping.

Worldwide:

packages up to 500g – 3,00 EUR
packages up to 1kg – 5,50 EUR
packages up to 2kg – 11,00 EUR
The cost of heavier items is dependent on its weight and target region (shipping costs are calculated on our websites checkout). 

Express delivery upon request.

New Customers 

We only accept Moneybookers or Paypal as forms of payment. If you do not trust these payment systems, you can order our merchandise via a bookstore or via Amazon (www.amazon.de).

Notes on Packaging

Thelem works in accordance with the provisions of the Packaging Ordinance. The packaging of our products do not bear the sign of the nationwide system of disposal (for example, the "green dot" of the Duales System Deutschland AG). We take back our product packaging and see to their reuse or disposal.

For more information regarding the return of our product packaging, please contact us at:

Thelem
Bergstraße 70
D-01069, Dresden

Tel: +49 (351) 47969720
Fax: +49 (351) 47960819
mail@thelem.de

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